Statement of Assumed Risk

To minimise these risks we have evolved a 'safe system of work'

Swimming ability

All participants taking part in water activities are equipped with buoyancy aids; therefore an inability to swim will not exclude you from taking part. However we do ask that you have a certain level of water confidence relevant to the activity. If you have any concerns about this please discuss it with our staff.

We fully understand that there are certain dangers involved in the use of a kayak or canoe that are beyond the control of TheCanoeMan and its employees, which may result in accident, injury, death or property damage either to myself or other persons. Such dangers include, but are not limited to, the possibility of capsizing which could result in drowning, the possibility of striking rocks or other objects which may damage or rupture the boat and the possibility of being exposed to the hazards of water level or weather changes (including rain, lightening, fog, high winds and rough water) which may cause hypothermia.

Data Protection Act 1998

The information you supply to us will only be used to process your booking and for our mailing list. If you DO NOT wish to be placed on our mailing list please advise our office staff.

Cancellations/Refunds

All deposits are non-refundable and that no refunds will be issued for early returns, illness, weather or non-usage. Cancellations less than 5 weeks before the start day 40% of full payment will be refunded. Cancellations less than 3 weeks before the start day 25% of full payment will be refunded. Cancellations less than 2 week before the start day no refunds will be made. We reserve the right to alter or cancel any activity and will endeavour to give the participants as much notice as possible. In the instance of TheCanoeMan cancelling the trail you will be offered an alternative or a full refund. (Unless your activity had been paid for using a gift voucher in which instance your gift voucher will be revalidated.)

Loss or Damage

Be responsible for, and indemnify us against, loss of or damage to, or caused by the Goods whilst in your possession howsoever caused, and notify us as soon as practicable of any such loss or damage. We understand we are liable for all dirty, damaged, lost or stolen equipment and any fees associated with the listed equipment, and that all equipment must be returned in good condition as determined by the TheCanoeMan. We accept no responsibility for consequential loss or damage howsoever arising from the letting evidenced by this agreement unless it arises from our negligent act or default.

Gift Vouchers

Are non refundable, can only be exchanged for activities provided by TheCanoeman, cannot be redeemed against items for sale either on line or in our shop. Cannot be used in conjunction with any other offer / promotion. Original gift voucher must be presented at the time of booking / payment and must be used within the expiry date. At our discretion the expiry date maybe extended for a further year but will incur an administration charge of £10 or 15% of the value of the voucher (which ever is the greater).

Please note

If you are booking on behalf of a group, you must ensure that all members of your party have fully read, understood and agree to, these terms and conditions. You must also ensure that you have disclosed all relevant information relating to the individuals within your party (in particular health questions). If acting on behalf of a group who are booking a self guided trip we ask you to consider whether your group/club or you as the organiser has any liability in the event of an accident or fatality - if so you may wish to consider allowing us to provide you with a guide / instructor at which point the liability becomes ours.

Bookings are accepted on the understanding that Activ-8 Adventure/TheCanoeMan/Norfolk Broads Tourist Information and Activity Centre, safety regulations are observed.

Activ-8 Adventure/TheCanoeMan/Norfolk Broads Tourist Information and Activity Centre, is not under any liability whatsoever in respect of loss or damage to personal property, not caused by negligence or default of Activ-8Adventure/TheCanoeMan/ Norfolk Broads Tourist Information and Activity Centre, its suppliers and its agents whilst attending the course.

We occasionally take photograph's which may be used in future articles or advertising material. If you DO NOT wish to photographed, please inform The Canoe Man staff.